Monday, November 9, 2009

The compelling business case for coaching

by Mervin Straughan

Life's too short to hide our talents. If we are a leader, we need to lead with conviction. If we are an employee, we need to achieve our best.

It's well accepted that life coaching coaching can make a major contribution in the workplace because it focuses on human potential and encourages individuals to recognise and harness their talents.

Why is this important in the current economic climate?

The service economy focus means a brand's reputation will depend even more on its people, people who are motivated and working to their potential. Corporate coaching, business life coaching, executive coaching and employee coaching - whatever terminology we use - can provide a competitive edge for any forward-thinking organisation.

Some leaders recognise that an executive coach helps their own effectiveness getting them to look long term and to think about life. This is because, like so many of us, busy executives spend more time planning a holiday than they do their lives.

But good leaders also recognise potential. Having people operating at their optimum levels is good for morale and team performance. Equally, team members want to achieve more and a business life coach can help.

MEASURE
And, as the saying goes: If it moves, measure it. Businesses need to ensure that all expenditure translates into increased business performance.

I've coached managers and non-managers in the UK from recruitment to retail, charity to manufacturing through our business life coaching services and although each person is different, often the challenges are similar and the results have been measurable. These include increased productivity and motivation.

Little surprise then that coaching is being used to target specific development areas across organisations - specifically at senior level - and is regarded as an effective development intervention.

In his book Good to Great, Jim Collins claims that people don't give as much of themselves as they could - there's a staggering 40 per cent more "discretional energy" in most workplaces that could be tapped into by better leadership and management. Just think what that could mean for organisations.

STRENGTHS
And it's been well documented by various studies that people perform their best work when they use their talents and play to their strengths.

It's a point regularly made by author, broadcaster, coach and psychologist Dr Rob Yeung. Check out his superb books including his recent best-seller Personality – How to Unleash Your Hidden Strengths. Its easy-to-understand profiling system is brilliant and helps readers identify strengths on which to build and actions to take move them forward with their lives. I've used the system and it had me down to a T.

I now know the very points on which to coach myself.

Comments welcome. If posting goals, click on the link below the page header and follow the easy steps.

6 comments:

wayne said...

Good post-

My only comments:

a) Emphasize SMART Goals (Specific, Measurable, Attainable, Realistic and Timley). This ensure goals will be met

b) All goals should be categorized into both SHORT term and LONG term goal. By having short term and long term goals and objective, it is much easier to it goal targets.

Best

Wayne

www.persoal-goal-setting.com

Mervin Straughan said...

Thanks for the feedback, Wayne, and for reminding readers about the importance of the SMART approach as well as the short, medium and long-term aspects of goal setting. Although these have been covered in previous posts, it's always a good idea to emphasise the vital role they play in the process.

Soren Leth-Nissen said...

In my practice, I often see that goal setting becomes too ambitious. Why not stick to the measurable short term goals in order to build your self esteem?
The essential leadership formula (that also builds you self esteem) goes like this: Do What You Say You Will Do.
Thanks for blogging on these issues, Mervin!

Mervin Straughan said...

Appreciate the comments, Soren. You make a valid point about the need to prevent the goal-setting process becoming too ambitious. It's vital that goal setters build their self esteem and work within what is realistically possible. I'm also a firm believer in clients breaking down their action plans into smaller, achievable steps to build their self esteem and rewarding themselves for the progress they make.

Life Coaches said...

Great post Mervin!

I totally agree with your "if it moves, measure it!" mantra. I think that is the problem that most people have with coaching. It is a really soft thing. Hard to put a metric to. If someone could come up with a way to turn coaching into numeric values I think you would see a much larger uptake in the business communities. (imagine the growth potential for the industry if that happened!)


Again, thanks for sharing.

Cheers

Jesse

Mervin Straughan said...

Really appreciate the comments, Jesse. That's a great point about numeric values. You've got me thinking - that's exactly what the profession needs to do.

Thanks for taking the time to share your thoughts.

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